1. Information We Collect
- Account information: name, email address, and Telegram username when you subscribe.
- Payment information: handled entirely by our payment processor (Stripe or Paddle) — we do not store your card details on our own systems.
- Usage data: basic website analytics (pages visited, general location by country) to understand how visitors use the site.
2. How We Use Your Information
- To provide and manage your subscription and Telegram channel access.
- To send service-related communications (billing, access changes, important updates).
- To improve the Service based on aggregate usage patterns.
3. Third Parties We Share Data With
We share the minimum necessary data with: our payment processor (Stripe/Paddle) to process payments, and Telegram, to manage channel access. We do not sell your personal data to advertisers or data brokers.
4. Data Retention
We retain account and billing records for as long as your subscription is active and for a reasonable period afterward to comply with tax and accounting obligations.
5. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond within a reasonable timeframe.
6. Cookies
Our website may use basic cookies for essential functionality and anonymized analytics. We do not use cookies for cross-site advertising tracking.
7. Contact
For privacy-related questions or requests, contact hello@theforexbuddy.com.